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Privacy Policy

How Scottish Energy Efficiency collects, uses and protects your personal information.

Who We Are

Scottish Energy Efficiency ("we", "us") operates the website scottishsolarcontrasttherapy.co.uk. We arrange no-obligation surveys and quotes for solar PV and battery storage installations through MCS-certified partners. Our registered address is Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY.

Information We Collect

We collect personal information when you submit a quote enquiry or contact us through this website. The information we collect includes:

  • Your name
  • Your phone number (UK)
  • Your email address
  • Your postcode
  • Details of your interest (e.g. sauna, hot tub, cold plunge, solar and battery)
  • Any additional message you provide
  • The page URL from which you submitted the form

We do not collect sensitive personal data through this website. We do not use cookies for tracking or advertising. See our Cookie Policy for details.

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and arrange a no-obligation survey
  • Prepare and send you a tailored quote for a solar and battery system
  • Contact you about your enquiry by phone, email or WhatsApp
  • Improve our services and website

We do not use your information for marketing purposes unrelated to your enquiry, and we do not sell your data to third parties.

How Your Data Is Processed

When you submit a form on this website, your information is sent securely to our enquiry processing system (via a third-party automation service, Zapier) so that our team can review and respond to your request. By submitting the form, you consent to this processing for the purpose of arranging your survey and quote.

Data Sharing

We may share your information with our MCS-certified installation partners for the purpose of arranging your survey and preparing your quote. We do not share your data with any other third parties for marketing or commercial purposes.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected — that is, to arrange your survey and quote, and to contact you about your enquiry. If you ask us to delete your data, we will do so within a reasonable timeframe, unless we are legally required to retain it.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent to processing at any time
  • Object to or restrict certain processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:

Scottish Energy Efficiency
Unit 3 Prospect III, Prospect Business Centre
Dundee DD2 1TY
Email: info@scottishenergyefficiency.co.uk
Phone: 0141 230 0198